Our luggage storage facilities in Rome are open 365 days a year from 07:00 to 23:00.
You can book a locker in two simple ways:
Book online - Choose your reservation details on our website www.safeyourluggage.com and complete payment with credit/debit card or PayPal.
You will receive an instant booking confirmation via email.
Note: Your locker assignment and entry passcode will be sent in a second email by 00:00 on the day prior to your arrival.
Book directly at the luggage storage location - Use the interactive touchscreen terminal in-store.
Within 10 minutes, you will receive a confirmation email with your assigned locker number and chosen access passcode.
Our reservation platform allows you to book one locker per booking process.
If you are booking online, locker dimensions and capacity are shown in the picture gallery.
If you are booking in-store, exact dimensions are displayed on informational signs in the facility.
If booking online, simply select your start and end times.
If booking in-store, you pay for the first 4 hours initially, and the maximum daily rate applies automatically after 8 hours.
If you booked online, type the access code received by email into the touchscreen kiosk.
If you booked in-store, select your locker number and enter your chosen PIN code on the screen.
For multi-day or long-term luggage storage, please contact us directly via WhatsApp or phone.
In case of delay, the automatic system will calculate the additional time and request a small fee for the extra hours upon collection.
If you arrive after our closing time (23:00), you will be able to retrieve your bags the following morning when the shop reopens at 07:00, paying the excess hourly fee.
For any assistance depositing or picking up your luggage, contact our customer support at +39 347 551 2996 (also available on WhatsApp).
Reservations cannot be modified, but you may cancel your booking prior to the final confirmation email with your locker assignment.
No, your locker remains safely locked until you input your security code.
Yes! You can reopen and re-lock your assigned locker as many times as you need throughout your active rental duration.
We accept credit/debit cards and PayPal (PayPal is available for online bookings only).
Please ensure you have your card PIN for in-store payments, or 3D-Secure authentication (Verified by Visa / Mastercard Identity Check) for online payments.
Yes, 100%. All our luggage storage centers in Rome are monitored 24/7 with CCTV cameras and secure access control.
Yes, all items stored in our lockers are fully covered and insured by UnipolSai insurance company.
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